E-Presentment is transforming the way organizations deliver customer service
Improving the customer experience has been a top priority for organizations going back several decades. As a result, businesses have been investing in technologies that enable customer self-service. Customers can now receive various documents including invoices, statements, credit notices, and more, securely through online portals. This process of delivering traditionally paper-based documents online [...]
Mainframe Remote Support
Over 70% of Fortune 500 companies use mainframes. The world’s most critical data transactions in banking, government, healthcare, and the airline industry rely on mainframe computers. As baby boomers retire, a shortage of mainframe technical skills is becoming increasingly apparent.Although reducing costs is one of the reasons organizations look to Managed Services Providers [...]
