Assured quality service with world class accreditation
Cover-All takes the responsibility of managing your IT needs seriously. This is why we have invested thousands of hours attaining and maintaining standards set by world-class accreditation organizations. When you subscribe to our services, these accreditations provide you with assurances that Cover-All has the processes and procedures necessary to certify the highest levels of quality control, security, and process improvement. This is why many Leading FP200 Canadian companies trust Cover-All to provide them with managed IT services.
Accreditations
ISO 27001 CERTIFICATION
Like other ISO management system standards, certification to ISO/IEC 27001 is possible, but not mandatory. Some organizations simply choose to implement a standard in order to benefit from the “best practices” it contains, while others decide they also want certification to reassure Customers and Clients that recommendations of the standard have been followed. ISO does not perform certifications Learn more about ISO >
AUDITS (Third Party)
Certification involves auditing by a third party to check that the system functions effectively and meets ISO 27001 standards. An organization must perform internal audits to check how its Information Security Management System (ISMS) is working. An organization may decide to invite an independent certification body to verify that it conforms to the standard, but there is no requirement for this. Alternatively, Clients may be invited to audit the ISMS system for themselves. Read more about certification to Management System standards.. Learn more about ISO 27001 >
SOC 2©
CPA Canada and the AICPA have jointly developed the SOC 2© set of principles and criteria. Cover-All undergoes an annual SOC 2© audit.
The Trust Services Principles and Criteria are a set of professional assurance and advisory services based on a common framework (that is, a core set of principles and criteria) designed to address the risks and opportunities of Information Technology and privacy. The Trust Services Principles and Criteria have been developed by a volunteer task force under the auspices of the AICPA’s Assurance Services Executive Committee (ASEC) and CPA Canada’s Research, Guidance and Support Group. The Trust Services Principles include security, availability, processing integrity, confidentiality and privacy. Learn more about SOC 2 >
Highest Standards in Cloud Security
The Cloud Security Alliance offers the world’s first credentials dedicated to cloud security, providing for the highest global standards in cloud security, the Certificate of Cloud Security Knowledge (CCSK).
As organizations move greater amounts of sensitive information to the cloud, it is critical for them to source industry security leaders like Cover-All who have the necessary breadth and depth of knowledge to establish cloud security programs to protect sensitive information. Learn more about CCSK and the Cloud Security Alliance >
IT Service Management Standards
ITIL© certification enables Cover-All to offer its Clients a framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments. It covers the entire service lifecycle from the identification of requirements from the business and then IT, to designing and embedding a solution and maintaining the new service through continuous review and improvement. Learn more about the ITIL Foundation >
Partnerships
Cover-All Managed Cloud and IT Services is a partner of IBM Cloud through its Services and Solutions Provider Program. Cover-All’s partnership with IBM Cloud provides you with access to innovative IBM Cloud technologies including access to any of IBM’s over 50+ cloud data centres worldwide, a broad array of Infrastructure as a Service (IaaS) hardware platforms, including bare metal, VSI and GPU, with the added benefit of Cover-All’s personalized service. This ensures you will have the best of both worlds – fast paced innovation accompanied by the breadth and depth of service that Cover-All is known for.
Cover-All Managed Cloud Services are built on the foundation of VMware, a global leader in virtualization and cloud infrastructure. VMware allows Cover-All to deliver the benefits of Cloud Computing with the flexibility, security, and control you need to meet your unique business objectives. Cover-All can manage all of your Cloud needs from servers, storage, networks, software, databases and more.
Veeam Software is the leader in Cloud Data Management, providing a simple, flexible and reliable backup & recovery solution for all organizations, from SMB to Enterprise! Cover-All Managed Cloud and IT Services has adopted Veeam for the backup and disaster recovery support of its Client’s data and business systems in their various virtual and physical infrastructures. We have also implemented Veeam Software to support Cover-All’s backup and disaster recovery requirements.
Leverage the Strategic Alliance between Cover-All & CyberWolfe! As the sophistication of corporate information technology environments increase, so too does the ability of cyber security criminals who adapt quickly to develop new ways to penetrate corporate and public systems. As these threats increase in frequency and scope, organizations recognize the need to address and manage this risk. The first step is an assessment. Call us to schedule an assessment.